Processing Time
- Order processing: 1-2 business days
- Shipping time: 7-10 business days (standard) or 3-7 business days (expedited)
Shipping Costs
| Destination | Standard (7-10 days) | Expedited (3-7 days) |
| United States | $4.99 or FREE over $50 | $12.99 |
| Canada | $6.99 | $15.99 |
| Europe | $7.99 | $18.99 |
Customs & Import Duties
International orders may be subject to import duties and taxes. These charges are the buyer’s responsibility and vary by country. Please check with your local customs office for specific rates.
Order Tracking
Once shipped, you will receive an email with tracking number. Track your order at:
- 17track.net (International)
- USPS.com (US deliveries)
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us within 14 days at baogang@floodgreen.com for a replacement or refund.
Last updated: February 5, 2026